About Us
Our Vision - “To provide industry-leading customer service to our clients by utilising superior knowledge and experience.”
With H&H Security you can rest easy knowing that your site is in safe hands.
Our Objectives
Complete customer satisfaction is our goal. We continually strive to help our customers achieve their objectives by maintaining a clear understanding of their needs and requirements.
We endeavour to provide timely, workable and effective solutions that notably meet and exceed our customer’s expectations.
We continuously research, investigate and invest in new security products and solutions, improving our ability to deliver the more effective and higher quality solutions for our customer’s security needs.
Our Philosophy
H&H Security is focused on a commitment to provide customers with an efficient and effective quality security service comprising smooth maintenance and organisation of contracts.
A strong sense of teamwork, mutual respect and support are important attributes of H&H Security’s relationship with clients.
We understand customer requirements and identify problems, provide swift resolutions to ensure a quality service at all times.
The above objectives and goals are achieved by a management plan:
- Site specific procedures
- Quality planning, in particular:
- OHS management system
- Staff awareness procedures
- Adequate staff training
- Identifying and understand customers’ needs
- Teamwork
- 24 hour customer service
- Regular reviews with clients
- Written standard work procedures
OUR INNOVATION
H&H Security is constantly aiming to implement the latest cutting edge technology available to help deliver the highest quality of security services.
We firmly believe that by providing every customer with the highest level of personal and asset protection available, H&H Security will be in a good position to grow during any difficult times.